Today I have started to here and there promote Chatbots.org, where you can find an overview of chat bots on the web and in Windows Live Messenger (formerly MSN Messenger). In my old website the chatbot page was a popular page, but it didn't fit in the concept of Erwinvanlun.com. When I launched Erwinvanlun.com I kept the chat bot page, only separate from the site. And now I had it restyled. What is nice about this website is that the content is maintained by the chat bot suppliers themselves. This is actually pretty logical, as it is in their interest too to show the size and the growth of the market. For me, it is part of my mission: help marketers add value to the lives of consumers. And if you want to add value, you have to first start listening. We are slowly discovering the art of listening, and Chatbots.org illustrates this development.

• in Dutch