QiHoo. These are first automatically interpreted and if possible answered. If there is no satisfying answer, the user can ask the community (cw).
In the supply driven economy collecting answers and information was important. In the new economy, answering questions is important. Whoever manages to interpret questions the right way, and answer them, in the end will win the consumer's sympathy. Google owes its success to this, although it still has problems interpreting questions. Even Google is still at the start. Maybe it's time for Google Community?
Internet users can ask questions at Chinese website