Future Vision by Erwin Van Lun on this article
The most important thing in this development is that the telephone number we see can also be called directly by clicking on it (like a Skype address in our browser). That means that we don’t need to see the numbers we’re looking up anything, we can just press a button ‘call’ and in a later (though not too much later) stage simply say ‘call’. That means that we switch in a dialogue with the word ‘call’ to a spoken dialogue (or from asynchronic, like visiting a website, to synchronic, like calling). Telephone numbers will disappear to the databases they belong in, next generations won’t even know the principle of a number and the white pages can grow out into a social coaching brand. This is a step.