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Future Proof Ideas since 2005, by Erwin van Lun

Hengelo helps citizens with selection of subsidies

The district council in Hengelo, the Netherlands, helps its citizens to claim the correct subsidies by providing a 'money searcher'. Via the computer they enter a wide range of details about pay, benefits, tax credits, rent, savings and insurance policies. Within 10 minutes they receive personalized advice.

Future Vision by Erwin Van Lun on this article

The world is gradually changing. Instead of consumers, members or citizens being expected to trawl through all sorts of loose pieces of information, rules and procedures from various organizations the focus is now on the individual. Even then it is still too complicated. Personal finance brands will soon be able to automatically read all the customers’ details, interpret them and arrange all the appropriate subsidies (the consumer will only need to give permission). This sort of brand can immediately give good personal advice: do you want this, or that? And arrange what is required straight away. Only identification is needed, but by the time all this is possible identification will be able to be given in the blink of an eye.

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