This development shows how we get better and better at the automatized reading of emotions. It already happened in 'text mining' and 'voice mining', based on which customer care centers can predict the behavior of consumers. Now it is also available for the consumers. Social coaching brands will assist us in anticipating the emotions of the other, and earlier or later they will be better at that than the average person. Maybe we will call that 'emotion mining'. A related development already is called 'facial coding'. This type of brands then will be essential for functioning in society. As essential as the phone is today. This development contributes to that.
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