Rabobank has now placed at least a hundred talking ATMs (Dutch) in its establishments and this year the amount of machines with speech and a receiver will come to a total of 750 (demo (Dutch)). The talking ATM is extremely useful for the blind, the poor-sighted and for people in wheelchairs. A voice guides the user via a telephone receiver through the process of getting money.
Future Vision by Erwin Van Lun on this article
And this is how the dialogue is given more shape. For now just in the establishments, but soon we’ll be able to ‘call’ an ATM with our cell phone (potentially with headset) and we’ll no longer need a receiver. We’ll be recognized immediately (from voice, fingerprint or both), say what we want, confirm and receive our money immediately. If we then, calling longer, still have financial questions (‘since I’m talking to you anyway…’), we can ask those immediately too. For now only at establishments by the Rabobank in the Netherlands, but soon they’ll be found all over the world, wherever we’re going.