Your Planet Sustainable?Your Tribe Harmonious?Your Life Vibrant?
Future Proof Ideas since 2005, by Erwin van Lun

Trend observations, analysis and future predictions since 2005

Category: Brand Evolution

The world is changing, and brands adapt. Even the concept of brands themselves is changing. This is extensively described in the book. Until August 2006 this category was the main focus of this web log. Tangible, visual changes of brands are discussed here.

MarketingFacts starts paper magazine

MarketingFacts, a Dutch marketing community which I contribute to every now and again, is starting its own magazine. Where the online community reaches chiefly online marketers, MarketingFacts wants to use this magazine to service traditional marketers who'd like to know more about online marketing and new media. The magazine will be published bi-monthly and wants to offer deep going and high quality information regarding the trends and status in the most important sub-areas of online and digital marketing.

MarketingFacts Magazine is free for anyone who deals with (online) marketing. The run will be 10,000 copies. If you want to receive the magazine as well, you can sign up here.


Future vision by Erwin van Lun

Paper will be a static redux of what happens in dynamic communities. Whether that’s through a website, a PC, a Twitter-like application on a cell phone or the spoken word on the street, brands will pick up this ‘talk of the day’, combine it, distill it and return it. Paper is like a photo of a community in time: it was like that at that moment. Publishers who’ve started with paper will have to set up the process in reverse, and that’s a lot more difficult.

Furthermore this process fits with the brand coming out, in which communities, strong communities, communities that’ll be in 1 building even, call it companies, become open and transparent. MarketingFacts is lucky to be able to start on the other side.

Related trends

Hinta compares products on iPhone

Hinta, a Dutch price comparison site, now compares products on the iPhone. With it consumers can ask for product and price information anytime and anywhere with the interface, user-friendliness and the speed that they're used to of the iPhone. Both prices and reviews are available. If desired you can also order the product immediately from the cheapest provider.


Future vision by Erwin van Lun

More and more brands that answer our beck-and-call are being created. Brands like Hinta are always available to help us. Currently in text, soon in voice. Currently as general product comparer, but soon Hinta will specialize in a specific area and will start to collect our data. Only in this way can Hinta distinguish itself from other brand (read: product comparers). The development of the ‘coaching brands’ category is in full swing.

Related trends

YouTube broadcasts old TV series

YouTube will begin to broadcast whole tv-series of the American CBS. It concerns series such as Beverly Hills 90210, Star Trek: The Original Series and The Young and the Restless. YouTube currently hopes to generate more advertisement income, because before, during and after the episodes there'll be advertisements. Its goal is to show more tvhits in the future. YouTube is already negotiating with other TV channels to make similar deals.


Future vision by Erwin van Lun

This is how home entertainment coaching brands are slowly shaped. They collect all content ever created, in any country, in any language, in any format, and will start to entertain us personally on the couch. For now behind the computer, but next year there’ll be innovations that will definitely turn the tv into a very personal medium, just like the computer is now. But then nice and easy sitting and getting entertained without complicated clicks. Just ‘surprise me!’. For now with advertisements, soon we’ll pay a very reasonable price, per minute. This predicted reality is coming ever closer.

Related trends

Press release Vodafone filled with video

To announce the new Blackberry Storm, Vodafone has send a press release with several videos in it. Besides a commercial, there's also a testimonial of a user and an interview with the marketing officer.


Future vision by Erwin van Lun

The word ‘press release’ comes from the time of the printing press. That a press release nowadays is also sent to television broadcasting stations is the most normal thing in the world. Now we’re sending press released to everyone who wants to and in images on top of that. Soon the image will lead and other companies, coaching brands, will help you compose your personal video news to which you can react in images. Live, if you wish, with others. This is how whole discussions can be created in the virtual world, facilitated by brands. This is how the term ‘public relations’ regains its meaning of ‘relationships with the public’. This is a step in that direction.

Related trends

Hyves lets you leave video messages

Visitors to Dutch social network Hyves can easily leave a video message on profiles of friends and others without having to upload anything. The visitor clicks 'record' and then 'send' so that the profile owner will receive the message immediately. To make this possible the user does need to place a special widget (gadget, a special piece of code).


Future vision by Erwin van Lun

Currently as an extension by third parties, but soon this’ll be a standard function of social networks. Just like scribbles, e-mails and text messages, voice mail and video messages are part of maintaining relationships. And not just for asynchronous traffic (without direct contacts), but also for direct traffic such as calling, chatting, or camming. Then the link to other social networks will follow, just like phone networks are all connected, and only then can Hyves (and its social network competition) grow into a full social coaching brand.

Real estate agent Peek shows houses with QR codes

Peek & Pompe (Dutch), a Utrecht real estate agent, is the first agency in the Netherlands to place a quick response-code on a house. Special posters on the windows of the houses which are for sale have an extra large qr-code. Passersby who are interested can aim their cell phone and read the two-dimensional bar code. Then they'll automatically be transferred to the mobile website of Peek & Pompe. They won't have to enter a URL. The exploration will continue on the mobile website.


Future vision by Erwin van Lun

This is a nice example of product-activation. It fits in the trans of the dialogue in which the subject of discussion returns, in which both parties (the brand and the consumer) recall which product they’re talking about. Currently with qr-codes, but later we’ll walk along the street, spot a house, hear in our earphone that it’s for sale and can enter directly into the virtual house, while we’re really standing still.

Related trends

iPhone application for NS

Dutch IT-student Dennis Stevense has developed an iPhone application for the NS (Dutch national railway services) called Trein (Train; Dutch). You can see up-to-date times for your preferred stations, look at disturbances and track work and save the data of planned train journeys. You can download it in the Apple Store for €2,39. By now there are 95 reviews, all very positive. Furthermore the NS was also working on an iPhone application, but has still threatened judicial steps.


Future vision by Erwin van Lun

The evolution of brands isn’t always easy; sometimes it’s difficult when the consumer takes control, but it’s a very normal part of the process. In a next step, the NS will be encouraging people to write applications for the iPhone, cell phones, laptops, navigational systems, e-paper and all other media we can use in the train. The NS will open special forums where developers can share their thoughts with other developers and potential users on its sites. The NS will be able to think along about what other information could be used. For example, it’s be pretty useful if someone who uses the OV-chipknip – a card used to combine all fares for public transport – gets delays based on their expected behavior. Or that a geographical location is attached to data so that you know exactly how to walk when you need to take detour with a bus. This is how brands and consumers start to work together more and more. Brands are experiencing a brand coming out, and that’s not always easy.

Related trends

iPhone fans collect rejected iPhone programs

iPhone Application Graveyard collects programs for the iPhone that Apple has rejected. It lists programs that were too much like the iPhone programs or applications the name of which could lead to brand intrusion, but it also lists non-ethical programs. For example, a program that shows a knife and reacts when you shake the iPhone.


Future vision by Erwin van Lun

Brand-fans take matters in their own hands. In a next step, Apple will embrace these fans. It’ll show all submissions, including ‘rejected submissions’. Apple fans will get to vote and a lawyer will get to worry about brand rights. Apple fans will determine the ethical norms a brand maintains themselves and everyone will eventually get a personal top 10, based on user profile, your own explicit evaluations and what your friends thought of it. This development adds to that.

Selectivo shows store stock

Selectivo, a new Dutch comparison site, doesn't just give an overview of hybrid and online stores, but also of traditional and local retailers. Selectivo indicates the availability of every product. Is a product immediately for sale, the consumer can pick it up from a store or a pick up location that very day. The immediate availability of products and the possibility to select regional pick up location is unique in the branch.


Future vision by Erwin van Lun

Comparison sites are primeval forms of coaching brands: a new type of brand that will stand beside us. Soon we’ll walk along the street, see a nice briefcase, call our fashion coaching brand, the brand agent appears, we say ‘I really like that bag!’. Then you immediately get to see comparable bags on your cell phone, you can order immediately using your voice and you walk on just as easily. Complicated searches for something you already know you want will be in the past. This is a step in that direction.

Related trends

Voebal21 gives people multiple roles

Voetbal21.nl (Soccer21; Dutch) claims to be the first soccer community which focuses on all 1 million amateur soccer players in the Netherlands. The site offers space for photos, videos, statistics and reports of all competitions from the 5500 different competitions. The site is partially a social network within which each soccer player can make their own profile and add friends. Site users can have multiple roles: player, team coach, club official or supporter. Each role has its own possibilities. There are also pages by team, club and competition. Voetbal21.nl has all the information on clubs, competitions and matches on the website. The data comes from public sources.


Future vision by Erwin van Lun

In the creation of sport coaching brands we see at the end of the first decade of this century that new brands especially collect information for us: put everything together. Brands that also know everything about us, and our friends, can optimize the social element of our sport. In a next step this type of brand will learn everything about our performances and or social role in groups (what is our social, informal role in the team). Based on that they can coach us with our qualities in mind. This is a step in that direction.

Related trends

Kieskeurig has store profiles

Kieskeurig (Picky; Dutch)'s new site offers extended store profiles. With these Kieskeurig deepens its store assessments.


Future vision by Erwin van Lun

It’s an example of how coaching brands in the making work. They don’t just ensure a complete offer (collect all available products), but also all the ways to get them. The next step will be: which product, which store suits me best, today, from where I currently am? Then brands like Kieskeurig will be even more valuable than they are today and we’ll slowly start to pay for their advice.

Related trends

YouTube sells Amazon music

YouTube sells music to Americans through iTunes and Amazon.com. Certain music videos are shown with an additional button: 'download this music'.


Future vision by Erwin van Lun

This is how music videos and music are slowly brought back together. Soon we’ll buy music and choose all kinds of variants. Do we want the sheet music too? Do we want just the vocals? Just the instrumentation? Do we want the video as well? Or maybe with a holographic projection? Or do we want to record it ourselves and sell it again? Or compose our own music video? Soon we’ll be buying an experience, or better: we’ll have a subscription to audio entertainment, or better: audio experiences. The digital troubadour is at our side. This is only a beginning.

Live connection to BMW test drive

Site visitors and test drivers of two especially outfitted new BMW's stood in connection with each other for two weeks through sound and video. Both cars are outfitted with a camera that registers what the driver sees through the front window and, to find out exactly what the driver thinks of the car, the website lists the number of the telephone in the BMW. Anyone can call and ask questions. For two weeks, the images were available on a live stream on interactieveproefrit.nl (Interactivetestdrive.nl; Dutch). Thanks to GPS interested parties can follow the cars using detailed maps. The site also shows text message reactions of the drivers. A test driver can also add a specially designed 'widget' to, for example, their personal profile on Hyves or their blog. This way people can watch along with the test drive on various sites and people can invite others to watch or to call.


Future vision by Erwin van Lun

Brands connect the members of the bran tribe. Whether we call them employees, fans, ambassadors, car divers or wannabees; everyone who feels emotions for the brand will feel connected to the brand and thus each other. You can connect people through the physical world, in the virtual world, or both at the same time. BMW here shows a nice example of the last. For now it’s just a specially equipped BMS, but later this will be the standard on all of them. Currently you need to make special link, but later you can just ‘log into your car’. Currently you still need to connect, later you can invite your friends to watch along with a press of a button. It’s all getting simpler.

Related trends

Nike stimulates performances smartly

Nike knows how to stimulate runners to ever higher performances. Nike sends a spoken congratulations though Lance Armstrong's ear plugs if you've run your personal record and plays a personally chosen 'power song' when your energy is flagging. Runners can also encourage each other with rewards, for example emails which you can only open after a specific performance. Furthermore competitions held in different places at the same time are connected to one another.


Future vision by Erwin van Lun

Especially the sports sector shows how brands can encourage people to reach higher levels through the use of technology. Mutual battles, motivating examples, the feeling of wanting to be part of something, emotional sounds, rational numbers that stimulate other parts of the brain: all possibilities are used. Yet it doesn’t end here: the measuring of one’s physical and mental condition; do we have the right nutrients?; are we concentrating enough or thinking of other things?; Are we moving correctly?; If not, how should we move?; And what’s possible, given the circumstances? Eventually a personal sports brand will be even better than a human counterpart, but that’ll take a few decades yet.

And a real coach doesn’t choose a specific kind of brand of shoe, but the shoe that lets you perform. This is how Nike can outgrow its status as a shoe producer and earn money by coaching runners. This direction seems to get ever clearer.

Related trends

Vergunningenkaart.nl maps licenses

Vergunningenkaart.nl (Licensemap; Dutch) shows all current building, cutting and other licenses from the neighborhood in one orderly map. The site shows current municipal license applications for a large amount of Dutch municipals on Google Maps. It uses public announcements on overheid.nl.


Future vision by Erwin van Lun

In a commercial environment consumers can force an entrepreneur to change its behavior by creating declining sales. The stock market too is a good way to get a company moving. With the government it’s different. Here it’s the civilians that show the initiative. When the governments of the world will soon have the email address of every inhabitant (maybe social_numer.nl@world.com) we’ll start to inform them too. Indeed, for example, of the licenses your neighbors applied for, the change in traffic laws for those who hold a driver’s license or the change in the times the garbage is collected. And so the brand ‘government’ or ‘the Netherlands’ will also enter the dialogue.

Related trends

Hi makes backup of your telephone book

Dutch telecomoperator Hi makes a backup of your telephone book. Users can do this by logging onto Hi and activating the service. They'll receive a text message with the cell phone's setting. Through the phone's menu an online back-up can be made of the telephone numbers. Making and updating a back-up of the Hi-phonebook is free. Who doesn't have a limitless internet bundle pays for the use of data.


Future vision by Erwin van Lun

This is how social coaching brands are slowly In 2008 they guard your contacts, some allow you to chat to contacts, others calling them and with the next one you can cam. A few steps further along we won’t think in terms of phone numbers or email anymore, but solely in people, in names, in relationships, in emotions. What you feel with people and then say ‘I’d like to talk to them again!’ And that happens then. You no longer need to look for or save a number, trusted relations will just always be with you. Facilitated by social coaching brands.

Related trends

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